How To Fix CRM_PS_APPLICATION123 - Social service plan data was not read successfully. Click to refresh

CRM_PS_APPLICATION123 - Overview

• Message type: E = Error

• Message class: CRM_PS_APPLICATION - Messages for 'Social Application' Development Package

• Message number: 123

• Message text: Social service plan data was not read successfully. Click to refresh

What causes this issue?

Data exchange for the current business transaction is still ongoing
between SAP ERP and SAP CRM. The data that is currently displayed is
not up-to-date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Click this message to refresh the data displayed.
If the business transaction data is still being processed by SAP ERP,
this message appears again. As soon the data is up-to-date, the message
disappears.
If the refresh does not solve the issue, please contact your system
administrator.

Procedure for System Administrators

For more information, see the backend application log (object = "PSSC",
subobject = "SXP_RFC").

Error message extract from SAP system. Copyright SAP SE.

CRM_PS_APPLICATION123 - Details

• The SAP error message "CRM_PS_APPLICATION123: Social service plan data was not read successfully. Click to refresh" typically indicates an issue with retrieving or displaying social service plan data in the SAP Customer Relationship Management (CRM) system. This error can arise due to various reasons, including data inconsistencies, system configuration issues, or temporary system glitches.
  Possible Causes:
  
  Data Inconsistencies: There may be missing or corrupted data in the social service plan records.
  Authorization Issues: The user may not have the necessary permissions to access the social service plan data.
  System Configuration: Incorrect configuration settings in the CRM system could lead to issues in data retrieval.
  Temporary System Glitch: Sometimes, the system may experience temporary issues that can be resolved by refreshing the data.
  Network Issues: Connectivity problems between the client and the server can also lead to data retrieval failures.
  
  Solutions:
  
  Refresh the Data: As suggested in the error message, try clicking the refresh button to reload the data.