How To Fix CRM_PS_APPLICATION120 - Gross entitlement calculation was not executed successfully

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_APPLICATION - Messages for 'Social Application' Development Package

• Message number: 120

• Message text: Gross entitlement calculation was not executed successfully

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

Detailled information can be found in the backend application log
(object = "PSSC", subobject = "SXP_RFC")

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_APPLICATION120 - Gross entitlement calculation was not executed successfully ?

  The SAP error message "CRM_PS_APPLICATION120: Gross entitlement calculation was not executed successfully" typically occurs in the context of SAP CRM (Customer Relationship Management) and is related to the calculation of gross entitlements in project systems or service management scenarios. This error can arise due to various reasons, and addressing it usually involves a few steps to identify and resolve the underlying issue.
  Causes:
  
  
  Missing Configuration: The system may not be properly configured for the entitlement calculation process. This could include missing settings in the project or service management configuration.
  
  
  Data Issues: There may be inconsistencies or missing data in the master data or transactional data that the system relies on for the calculation.
  
  
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the entitlement calculation.
  
  
  System Errors: There could be a temporary system error or a bug in the SAP system that is preventing the calculation from being executed.
  
  
  Custom