How To Fix CRM_PS_ACTIVITY014 - An error has occurred in module 'CRM_ORDER_MAINTAIN'

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_ACTIVITY - Messages for FM CRM_PS_ACTIVITY_CREATE

• Message number: 014

• Message text: An error has occurred in module 'CRM_ORDER_MAINTAIN'

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_ACTIVITY014 - An error has occurred in module 'CRM_ORDER_MAINTAIN' ?

  The SAP error message CRM_PS_ACTIVITY014, which states "An error has occurred in module 'CRM_ORDER_MAINTAIN'," typically indicates that there is an issue with maintaining a CRM order, often related to the project system (PS) or the order management functionality within SAP CRM.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the order or project data.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the CRM order.
  Configuration Issues: There could be configuration problems in the CRM system or the integration with the project system.
  System Bugs: There may be bugs or issues in the specific version of SAP CRM being used.
  Missing Dependencies: Required dependencies or related objects (like status profiles, order types, etc.) may not be properly set up.
  
  Solutions:
  
  Check Data: Review the data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Authorization Check: Verify that the user has the necessary authorizations to maintain the CRM order. This can be done by checking the user roles and authorizations in the SAP system.
  Review Configuration: Check the configuration settings related to CRM orders and project systems. Ensure that all necessary settings are correctly configured.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error occurs. This may require technical expertise.
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRMD_ORDER, or CJ20N (for project management) to navigate and troubleshoot CRM orders.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Review SAP documentation related to CRM order management and project systems for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PS_ACTIVITY014 error message.