How To Fix CRM_PS_4S_BRFP505 - Number of cases found > 1; input of allowed cases = 1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 505

• Message text: Number of cases found > 1; input of allowed cases = 1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP505 - Number of cases found > 1; input of allowed cases = 1 ?

  The SAP error message CRM_PS_4S_BRFP505 indicates that a process is attempting to handle a situation where more than one case has been found, but the system is configured to allow only one case at a time. This typically occurs in scenarios where a selection or filtering operation is expected to return a single result, but multiple results are returned instead.
  Cause:
  
  Multiple Records: The most common cause of this error is that the query or selection criteria used in the process is too broad, resulting in multiple records being retrieved when only one is expected.
  Data Integrity Issues: There may be issues with the data integrity in the system, such as duplicate entries or incorrect relationships between records.
  Configuration Settings: The system may be configured to expect a single case, but the underlying data does not conform to this expectation.
  
  Solution:
  
  Review Selection Criteria: Check the selection criteria or filters being used in the transaction or report. Ensure that they are specific enough to return only one record.
  Data Cleanup: Investigate the underlying data to identify and resolve any duplicates or inconsistencies. This may involve cleaning up records in the database.
  Adjust Configuration: If the business process allows for multiple cases, consider adjusting the configuration to accommodate this. This may involve changing settings in the relevant SAP module.
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the multiple cases are being generated and why the system is not handling them correctly.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in analyzing or resolving the issue, such as SE80 (Object Navigator) or SE37 (Function Module).
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.