How To Fix CRM_PS_4S_BRFP503 - Return type for case search object is not correct

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 503

• Message text: Return type for case search object is not correct

What causes this issue?

The Case Search object must return one of the following values:
A single value of type <LS>Text </>with 32 characters representing an
CRM GUID
A table containing exactly one value of type <LS>Text </>with 32
characters representing an CRM GUID per row

System Response

The system cannot activate the object.

How to fix this error?

Choose another existing expression or context parameter.
Create a new expression which returns a CRM GUID or a table containing
CRM GUIDs.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP503 - Return type for case search object is not correct ?

  The SAP error message CRM_PS_4S_BRFP503 indicates that there is an issue with the return type for a case search object in the SAP CRM system. This error typically arises when there is a mismatch or misconfiguration in the data model or the search object settings.
  Cause:
  
  Incorrect Configuration: The search object may not be configured correctly in the system, leading to an incorrect return type.
  Data Model Issues: There may be inconsistencies in the data model that affect how the search object retrieves and returns data.
  Custom Development: If there are custom enhancements or developments related to the case search object, they may not align with the expected return types.
  Transport Issues: If the configuration was transported from one system to another, there may be missing or incorrect settings.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the configuration settings for the case search object in the SAP CRM system.
  Verify that the return type is set correctly according to the expected data model.
  
  
  
  Review Data Model:
  
  Ensure that the data model for the case search object is correctly defined and that all necessary fields are included.
  Check for any inconsistencies or missing elements in the data model.
  
  
  
  Debug Custom Code:
  
  If there are custom developments, review the code to ensure that it adheres to the expected return types.
  Use transaction codes like SE80 or SE37 to analyze the relevant function modules or classes.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings.
  Ensure that all necessary objects were included in the transport request.
  
  
  
  SAP Notes:
  
  Search for relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  
  
  
  Testing:
  
  After making changes, perform thorough testing to ensure that the case search object functions as expected without generating the error.
  
  
  
  Related Information:
  
  Transaction Codes: Use transaction codes like CRMD_ORDER to access the case management area and SE80 for development objects.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Documentation: Refer to SAP documentation for detailed information on configuring search objects and understanding return types.
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.