How To Fix CRM_PS_4S_BRFP507 - Number of cases found > 1; input of allowed cases max. 1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 507

• Message text: Number of cases found > 1; input of allowed cases max. 1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP507 - Number of cases found > 1; input of allowed cases max. 1 ?

  The SAP error message CRM_PS_4S_BRFP507 indicates that a process is attempting to handle multiple cases when only one case is allowed. This typically occurs in the context of SAP CRM (Customer Relationship Management) when a function or transaction expects a single instance of data but finds multiple records that meet the criteria.
  Cause:
  The error is triggered when:
  
  A selection or search operation returns more than one record, but the subsequent processing logic is designed to handle only a single record.
  This can happen due to incorrect filtering criteria, leading to multiple entries being retrieved from the database.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Selection Criteria: Check the parameters or filters you are using in the transaction or function. Ensure that they are specific enough to return only one record.
  
  
  Modify Input Data: If you are inputting data manually, ensure that the input values are unique and correspond to a single case.
  
  
  Debugging: If you have access to debugging tools, you can trace the execution of the program to identify where the multiple records are being fetched. This can help you understand why the selection is not returning a single case.
  
  
  Check Custom Code: If there is any custom code or enhancements in your SAP system that might be affecting the selection logic, review that code to ensure it is functioning as intended.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or function you are using. There may be known issues or additional configuration steps required.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Identify the transaction code that triggered the error to understand the context better.
  SAP Notes: Search for SAP Notes related to the error message or the specific transaction to see if there are any patches or updates available.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the error CRM_PS_4S_BRFP507 effectively.