How To Fix CRM_PS_4S_BRFP319 - Return type for case GUID must be of type text with length 32

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 319

• Message text: Return type for case GUID must be of type text with length 32

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP319 - Return type for case GUID must be of type text with length 32 ?

  The SAP error message CRM_PS_4S_BRFP319 indicates that there is an issue with the return type for a case GUID (Globally Unique Identifier) in the context of SAP CRM (Customer Relationship Management) or SAP PS (Project System). Specifically, the error states that the return type must be of type text with a length of 32 characters.
  Cause:
  
  Incorrect Data Type: The error typically arises when the system expects a GUID in a specific format (text with a length of 32 characters) but receives a different data type or a GUID that does not conform to this requirement.
  Data Mapping Issues: If there is a mapping or transformation process involved (e.g., in an interface or custom development), it may not be correctly converting or handling the GUID.
  Configuration Issues: There may be configuration settings in the CRM or PS module that are not set up correctly, leading to this error.
  
  Solution:
  
  Check Data Type: Ensure that the variable or field that is supposed to hold the GUID is defined as a text type with a length of 32 characters. This can be done in the ABAP code or in the data structure definition.
  Validate GUID Format: Make sure that the GUID being passed is indeed a valid GUID and is formatted correctly. A valid GUID should be a 32-character hexadecimal string (e.g., 123e4567e89b12d3a456426655440000).
  Debugging: If you have access to the ABAP code, use debugging tools to trace where the GUID is being generated or passed. Check the values being processed to identify any discrepancies.
  Review Interfaces: If this error occurs during data transfer between systems (e.g., through an interface), review the mapping and transformation logic to ensure that the GUID is being handled correctly.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that the system behaves as expected.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP Basis or development team for further investigation.