How To Fix CRM_PS_4S_BRFP321 - Return type for activity template must be of type text with length 32

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PS_4S_BRFP - Message Class for Social Services BRF+ integration

• Message number: 321

• Message text: Return type for activity template must be of type text with length 32

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PS_4S_BRFP321 - Return type for activity template must be of type text with length 32 ?

  The SAP error message CRM_PS_4S_BRFP321 indicates that there is an issue with the return type defined for an activity template in the SAP CRM system. Specifically, the error states that the return type must be of type text with a length of 32 characters. 
  Cause:
  This error typically arises when:
  
  The return type defined in the activity template does not conform to the expected data type or length.
  There may be a mismatch in the configuration settings for the activity template, where the return type is set incorrectly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Activity Template Configuration:
  
  Navigate to the configuration settings for the activity template in the SAP CRM system.
  Verify the return type defined for the activity template. Ensure that it is set to a text type and that the length is exactly 32 characters.
  
  
  
  Modify Return Type:
  
  If the return type is not set correctly, modify it to meet the requirements. Change the data type to text and ensure that the length is set to 32 characters.
  
  
  
  Test the Changes:
  
  After making the necessary changes, test the activity template to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  If you are unsure about the correct settings, refer to the SAP documentation or help resources related to activity templates and their configurations.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after making the changes, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or KBA that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to activity templates, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to resolve the error and ensure that your activity template is configured correctly.