How To Fix CRM_PROVIDER_MA034 - Enter product information (product or product range)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER_MA - Messages for provider master agreement

  • Message number: 034

  • Message text: Enter product information (product or product range)

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER_MA034 - Enter product information (product or product range) ?

    The SAP error message CRM_PROVIDER_MA034 indicates that the system requires product information to be entered, specifically a product or product range. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when a user attempts to perform an action that necessitates specifying a product but has not done so.

    Cause:

    1. Missing Product Information: The most common cause of this error is that the user has not entered any product information in the relevant fields.
    2. Incorrect Configuration: There may be issues with the configuration of the product master data or the CRM system that prevent the product information from being recognized.
    3. User Input Error: The user may have entered the product information incorrectly or in an unsupported format.
    4. Authorization Issues: The user may not have the necessary permissions to access or view the product information.

    Solution:

    1. Enter Product Information: Ensure that you enter the required product information in the appropriate fields. This could be a specific product ID or a product range.
    2. Check Product Master Data: Verify that the product or product range you are trying to enter exists in the system. You can do this by checking the product master data in SAP.
    3. Review Configuration: If the product information is correct but the error persists, review the configuration settings in the CRM system to ensure that everything is set up correctly.
    4. User Training: If the issue is due to user input errors, consider providing additional training or documentation to help users understand how to enter product information correctly.
    5. Authorization Check: Ensure that the user has the necessary authorizations to access and enter product information. If not, contact your system administrator to adjust the permissions.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with product management, such as CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order administration.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions for specific scenarios.
    • Documentation: Refer to SAP documentation or help files for detailed information on product management and CRM processes.
    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the CRM_PROVIDER_MA034 error and successfully enter the required product information.

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