How To Fix CRM_PROVIDER_MA032 - Product &1 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 032

• Message text: Product &1 is not allowed

What causes this issue?

The product used for the master agreement item does not allow the
selected product to be used in a sharing contract according to an
implementation of BAdI CRM_PROVIDER_DET_SHARING_PROD.

System Response

The sharing contract cannot be created.

How to fix this error?

Select an allowed product.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA032 - Product &1 is not allowed ?

  The SAP error message CRM_PROVIDER_MA032 indicates that a specific product (denoted as &1) is not allowed in the context of the operation you are trying to perform. This error typically arises in the SAP Customer Relationship Management (CRM) module when there are restrictions or configurations that prevent the use of the specified product.
  Causes:
  
  Product Status: The product may be inactive or not available for the specific transaction type you are trying to execute.
  Product Assignment: The product might not be assigned to the relevant sales area, or it may not be included in the product hierarchy that is being used.
  Authorization Issues: The user may not have the necessary authorizations to access or use the product.
  Configuration Settings: There may be specific configuration settings in the system that restrict the use of certain products based on criteria such as customer, region, or sales organization.
  Product Type Restrictions: The product type may not be allowed for the specific business process you are trying to execute.
  
  Solutions:
  
  Check Product Status: Verify that the product is active and available for the intended use. You can do this by checking the product master data in the system.
  Review Product Assignment: Ensure that the product is correctly assigned to the relevant sales area and that it is included in the necessary product hierarchy.
  Authorization Check: Confirm that the user has the appropriate authorizations to access and use the product. This may involve checking user roles and permissions.
  Configuration Review: Consult with your SAP configuration team to review any settings that may restrict the use of the product. This may involve checking the configuration for sales areas, product types, or other relevant settings.
  Consult Documentation: Refer to SAP documentation or help resources for additional context on the error message and any specific configuration or setup that may be required.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as MM03 (Display Material), CRM_PRODUCT (Product Management), or SE11 (Data Dictionary) to investigate product details.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.