How To Fix CRM_PROVIDER_MA019 - Only one authorized partner is allowed in search


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER_MA - Messages for provider master agreement

  • Message number: 019

  • Message text: Only one authorized partner is allowed in search

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER_MA019 - Only one authorized partner is allowed in search ?

    The SAP error message CRM_PROVIDER_MA019 indicates that the system has encountered a situation where only one authorized partner is allowed in a search operation. This typically occurs in the context of partner determination in SAP Customer Relationship Management (CRM) when the system is configured to restrict the number of partners that can be associated with a particular transaction or object.

    Cause:

    1. Configuration Settings: The partner determination procedure may be set up to allow only one partner of a specific role (e.g., sold-to party, ship-to party) for the transaction type you are working with.
    2. Data Entry: The user may have inadvertently entered multiple partners for a role that is restricted to one.
    3. Business Rules: There may be specific business rules or logic implemented in the system that enforce this restriction based on the business process.

    Solution:

    1. Review Partner Determination Procedure:

      • Check the partner determination procedure assigned to the relevant transaction type. Ensure that it is configured correctly to allow the necessary partners.
      • You can do this by navigating to the customizing settings in SAP (Transaction SPRO) and reviewing the partner determination settings.
    2. Check Partner Roles:

      • Verify the partners assigned to the transaction. If multiple partners are assigned to a role that only allows one, remove the excess partners.
      • Ensure that the correct partner is selected for the transaction.
    3. Adjust Business Logic:

      • If the restriction is due to custom business logic, you may need to adjust the logic to allow for multiple partners if that aligns with your business requirements.
    4. Consult Documentation:

      • Review any relevant documentation or guidelines provided by your organization regarding partner determination and the specific transaction you are working with.
    5. Testing:

      • After making changes, perform tests to ensure that the error no longer occurs and that the system behaves as expected.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partners or CRMD_ORDER to work with CRM orders.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
    • User Authorization: Ensure that the user has the necessary authorizations to perform partner assignments and modifications.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and business processes in your SAP environment.

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