How To Fix CRM_PROVIDER_MA017 - Item cannot be released; no custom product text

CRM_PROVIDER_MA017 - Overview

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 017

• Message text: Item cannot be released; no custom product text

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA017 - Item cannot be released; no custom product text ?

  The SAP error message CRM_PROVIDER_MA017 indicates that an item cannot be released because there is no custom product text available for it. This error typically occurs in the context of SAP CRM (Customer Relationship Management) when trying to process or release a sales order, quotation, or similar document that includes a product for which the required custom text is missing.
  
  Cause:
  
  Missing Custom Product Text: The primary cause of this error is that the product in question does not have the necessary custom text defined in the system. Custom product texts are often used for specific sales or marketing purposes and may be required for certain transactions.
  
  Configuration Issues: There may be configuration settings in the CRM system that require custom texts for certain product categories or types.
  Data Inconsistencies: There could be inconsistencies in the master data for the product, such as missing entries in the relevant text tables.
  
  
  Solution:
  To resolve the CRM_PROVIDER_MA017 error,