How To Fix CRM_PROVIDER_MA018 - You are not authorized to change hierarchy &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 018

• Message text: You are not authorized to change hierarchy &1

What causes this issue?

The hierarchy &SYST-MSGV1& or one of its' nodes is used in master
agreement &SYST-MSGV2& . You have no authorization to change this master
agreement and this hierarchy.

System Response

The hierarchy cannot be changed.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA018 - You are not authorized to change hierarchy &1 ?

  The SAP error message CRM_PROVIDER_MA018 indicates that a user is not authorized to change a specific hierarchy in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to modify a hierarchy node or structure for which they do not have the necessary permissions.
  Cause:
  
  Authorization Issues: The most common cause of this error is that the user lacks the required authorization roles or permissions to make changes to the specified hierarchy.
  Hierarchy Locking: The hierarchy might be locked for editing by another user or process.
  Incorrect User Role Assignment: The user may not have been assigned the correct roles that include the necessary authorizations for hierarchy changes.
  
  Solution:
  
  
  Check User Authorizations:
  
  Use transaction code SU53 immediately after encountering the error to analyze the authorization check. This will show which authorization object failed.
  Review the user’s roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions to modify the hierarchy.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, a security administrator should update the user’s roles to include the required permissions for hierarchy changes.
  Ensure that the roles assigned to the user include the relevant authorization objects, such as CRM_HIERARCHY or similar, depending on your specific configuration.
  
  
  
  Check Hierarchy Status:
  
  Verify if the hierarchy is currently locked or in a state that prevents changes. If it is locked, you may need to wait until it is available for editing or contact the user who has it locked.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or internal guidelines regarding hierarchy management in your organization to ensure compliance with any specific processes or restrictions.
  
  
  
  Contact Support:
  
  If the issue persists after checking authorizations and hierarchy status, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that control access to hierarchy management in SAP CRM.
  Transaction Codes: Common transaction codes related to user management and authorization include:
  
  SU01: User Maintenance
  PFCG: Role Maintenance
  SU53: Display Authorization Check
  
  
  SAP Notes: Search for SAP Notes related to CRM_PROVIDER_MA018 for any specific patches or updates that may address this issue.
  
  By following these steps, you should be able to resolve the authorization issue related to the CRM_PROVIDER_MA018 error message.