How To Fix CRM_PROVIDER_MA004 - Partner determination for creation of subscription order not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 004

• Message text: Partner determination for creation of subscription order not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA004 - Partner determination for creation of subscription order not unique ?

  The SAP error message CRM_PROVIDER_MA004 indicates that there is an issue with partner determination when creating a subscription order. Specifically, it means that the system has found multiple partner entries that match the criteria for the partner role required for the subscription order, leading to ambiguity.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Multiple Partner Records: There are multiple partner records in the system that fulfill the criteria for the partner role needed for the subscription order.
  Incorrect Partner Determination Procedure: The partner determination procedure may not be set up correctly, leading to multiple valid partners being identified.
  Data Inconsistencies: There may be inconsistencies or duplicates in the master data related to partners (e.g., customers, vendors).
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Partner Determination Procedure:
  
  Go to the configuration settings for partner determination in the SAP system.
  Verify the partner determination procedure assigned to the subscription order type.
  Ensure that the procedure is correctly defined and that it does not allow for multiple partners for the same role.
  
  
  
  Review Partner Records:
  
  Check the partner records in the system for the relevant business object (e.g., customer master data).
  Identify if there are multiple entries for the same partner role (e.g., sold-to party, ship-to party).
  If duplicates exist, determine which record should be used and remove or deactivate the unnecessary ones.
  
  
  
  Adjust Partner Roles:
  
  If necessary, adjust the partner roles in the subscription order to ensure that only one partner is determined for each role.
  You may need to modify the partner determination settings to prioritize certain partners over others.
  
  
  
  Test the Changes:
  
  After making adjustments, test the creation of the subscription order again to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on partner determination settings and procedures.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partner data or SPRO to access configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to view and modify partner data and configuration settings.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in CRM and partner determination processes.