How To Fix CRM_PROVIDER_MA002 - Creation of successor item not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER_MA - Messages for provider master agreement

• Message number: 002

• Message text: Creation of successor item not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER_MA002 - Creation of successor item not possible ?

  The SAP error message CRM_PROVIDER_MA002 ("Creation of successor item not possible") typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to create a successor item for a business object (like a sales order, service order, etc.) but the system encounters issues that prevent this action.
  Causes:
  
  
  Missing Configuration: The system may not be properly configured to allow the creation of successor items. This could be due to missing settings in the CRM customizing or in the relevant business object configuration.
  
  
  Business Rules: There may be specific business rules or conditions that prevent the creation of a successor item. For example, if the predecessor item is in a status that does not allow for successors to be created.
  
  
  Data Integrity Issues: There could be issues with the data integrity of the predecessor item, such as missing mandatory fields or incorrect data that prevents the system from processing the successor item.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create a successor item.
  
  
  Technical Issues: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings for the relevant business object in the SAP CRM customizing. Ensure that the settings allow for the creation of successor items.
  
  
  Review Business Rules: Check if there are any business rules or conditions that need to be met before a successor item can be created. This may involve reviewing the status of the predecessor item.
  
  
  Data Validation: Validate the data of the predecessor item to ensure that all required fields are filled out correctly and that there are no inconsistencies.
  
  
  Authorization Check: Ensure that the user attempting to create the successor item has the necessary authorizations. This may involve checking user roles and permissions in the SAP system.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRMD_ORDER to view the details of the business object and check its status.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP Help documentation for CRM to understand the business processes and configurations related to successor items.
  
  If the problem continues after trying the above solutions, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.