How To Fix CRM_PROVIDER202 - Credit card expiry date is no longer valid; click here to make changes

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 202

• Message text: Credit card expiry date is no longer valid; click here to make changes

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER202 - Credit card expiry date is no longer valid; click here to make changes ?

  The SAP error message CRM_PROVIDER202 indicates that the credit card expiry date entered in the system is no longer valid. This typically occurs in scenarios where a user is attempting to process a transaction that requires a valid credit card, and the expiry date has either passed or is incorrectly formatted.
  Cause:
  
  Expired Credit Card: The most common cause is that the credit card's expiry date has already passed.
  Incorrect Entry: The expiry date may have been entered incorrectly, leading to a mismatch with the expected format.
  System Configuration: There may be issues with how the system validates credit card information, including the expiry date.
  
  Solution:
  
  
  Update Credit Card Information:
  
  Navigate to the section where credit card details are stored (this could be in a customer profile or during the transaction process).
  Update the expiry date to a valid future date.
  Ensure that the format of the date is correct (usually MM/YY).
  
  
  
  Validation:
  
  After updating, validate the information to ensure that it meets the system's requirements.
  If the system provides a "click here" link, use it to access the relevant section for making changes.
  
  
  
  Testing:
  
  After making the changes, attempt to process the transaction again to confirm that the error has been resolved.
  
  
  
  User Training:
  
  If this is a recurring issue, consider providing training or guidelines to users on how to correctly enter and update credit card information.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for specific instructions on managing credit card information within the CRM module.
  Support: If the issue persists after making the necessary changes, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  Compliance: Ensure that any changes made to credit card information comply with relevant regulations and security standards, such as PCI DSS.
  
  By following these steps, you should be able to resolve the CRM_PROVIDER202 error and successfully process transactions requiring credit card information.