How To Fix CRM_PROVIDER201 - No payment data is selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 201

• Message text: No payment data is selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER201 - No payment data is selected ?

  The SAP error message "CRM_PROVIDER201 No payment data is selected" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to process or view payment data, but the system cannot find any relevant payment information to display or process. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Causes:
  
  
  No Payment Data Available: There may simply be no payment data available for the selected transaction or customer. This could be due to the absence of completed transactions or payments in the system.
  
  
  Incorrect Selection Criteria: The filters or selection criteria used to retrieve payment data may be too restrictive or incorrectly set, leading to no results being returned.
  
  
  Data Synchronization Issues: If the payment data is supposed to be pulled from another system (like SAP ERP), there may be synchronization issues or delays in data transfer.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view payment data, leading to the system not displaying any information.
  
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent payment data from being correctly linked or displayed.
  
  
  Solutions:
  
  
  Check Payment Data: Verify that there is indeed payment data available for the customer or transaction in question. You can do this by checking the relevant transaction in the backend system (like SAP ERP).
  
  
  Review Selection Criteria: Ensure that the selection criteria used to retrieve payment data are correct. Adjust the filters to broaden the search if necessary.
  
  
  Data Synchronization: If the payment data is sourced from another system, check for any synchronization issues. Ensure that data transfer jobs are running correctly and that there are no errors in the data flow.
  
  
  User Authorizations: Check the user’s authorization roles to ensure they have the necessary permissions to view payment data. If not, work with your SAP security team to adjust the roles.
  
  
  Configuration Review: Consult with your SAP functional team to review the configuration settings related to payment processing in CRM. Ensure that all necessary settings are correctly configured.
  
  
  System Logs: Check system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or known issues.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRM_ORDER, CRM_UI, etc.) that may help in navigating and troubleshooting payment data issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team or consult with SAP directly for further assistance.