How To Fix CRM_PROVIDER200 - Order submit failed due to incorrect payment card authorization

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 200

• Message text: Order submit failed due to incorrect payment card authorization

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER200 - Order submit failed due to incorrect payment card authorization ?

  The SAP error message CRM_PROVIDER200: Order submit failed due to incorrect payment card authorization typically indicates that there is an issue with the payment card information provided during the order submission process in the SAP CRM system. This error can arise from various causes, and addressing it usually involves checking the payment card details and the configuration of the payment processing system.
  Causes:
  
  Invalid Payment Card Information: The card number, expiration date, CVV, or billing address may be incorrect or not match the information on file with the card issuer.
  Insufficient Funds: The card may not have enough available credit or funds to cover the transaction.
  Card Expiration: The payment card may have expired, leading to authorization failure.
  Payment Gateway Issues: There may be issues with the payment gateway or processor that is responsible for authorizing the payment.
  Configuration Issues: Incorrect configuration in the SAP system or payment processing settings can lead to authorization failures.
  Fraud Detection: The transaction may have been flagged as potentially fraudulent by the payment processor, leading to a denial of authorization.
  
  Solutions:
  
  Verify Payment Card Details: Ensure that all payment card information is entered correctly, including the card number, expiration date, CVV, and billing address.
  Check Card Status: Confirm that the payment card is active, not expired, and has sufficient funds or credit available.
  Test with Different Card: If possible, try using a different payment card to see if the issue persists.
  Review Payment Gateway Configuration: Check the configuration settings for the payment gateway in SAP to ensure they are set up correctly.
  Contact Payment Processor: If the issue seems to be with the payment processor, contact them to investigate any potential issues on their end.
  Check for Fraud Alerts: If the transaction is being flagged for fraud, review the transaction details and consider contacting the card issuer to resolve any issues.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to payment processing and the specific error message.
  Transaction Logs: Review transaction logs in SAP to gather more details about the error and identify any patterns or specific issues.
  User Documentation: Refer to SAP documentation for guidance on payment processing and troubleshooting payment-related errors.
  Support: If the issue persists after troubleshooting, consider reaching out to SAP support or your internal IT team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_PROVIDER200 error in SAP.