How To Fix CRM_PROVIDER184 - Sharing group must be the same as in used master agreement

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 184

• Message text: Sharing group must be the same as in used master agreement

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER184 - Sharing group must be the same as in used master agreement ?

  The SAP error message CRM_PROVIDER184 indicates that there is a mismatch in the sharing group between the master agreement and the document you are trying to process. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with agreements, contracts, or other related documents that involve shared data or resources.
  Cause:
  The error arises when the sharing group defined in the document you are working with does not match the sharing group defined in the associated master agreement. This can happen due to:
  
  Data Entry Errors: Incorrectly entering or selecting a sharing group when creating or modifying a document.
  Changes in Master Agreement: If the sharing group of the master agreement was changed after the document was created, it may lead to this inconsistency.
  System Configuration Issues: Misconfiguration in the system settings related to sharing groups and agreements.
  
  Solution:
  To resolve the CRM_PROVIDER184 error, you can take the following steps:
  
  
  Check Sharing Groups:
  
  Verify the sharing group defined in the master agreement.
  Check the sharing group in the document that is causing the error.
  
  
  
  Update Document:
  
  If the sharing group in the document is incorrect, update it to match the sharing group in the master agreement.
  This can usually be done in the document's details or header section.
  
  
  
  Review Master Agreement:
  
  If the master agreement's sharing group needs to be updated, ensure that it is done correctly and consistently across all related documents.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on how to manage sharing groups and agreements.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Sharing Groups: In SAP CRM, sharing groups are used to define how costs, revenues, or other resources are shared among different parties involved in an agreement or contract.
  Master Agreements: These are overarching agreements that define the terms and conditions for multiple related documents or transactions.
  Transaction Codes: Familiarize yourself with relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H) that can help you navigate and manage agreements and contracts in SAP CRM.
  
  By ensuring that the sharing groups are consistent across all related documents and agreements, you can avoid encountering this error in the future.