How To Fix CRM_PROVIDER182 - Sharing group must be maintained if product uses shared objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 182

• Message text: Sharing group must be maintained if product uses shared objects

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER182 - Sharing group must be maintained if product uses shared objects ?

  The SAP error message CRM_PROVIDER182 indicates that a sharing group must be maintained for a product that uses shared objects in the SAP Customer Relationship Management (CRM) system. This error typically arises when you are trying to create or modify a product that is intended to share certain characteristics or data with other products, but the necessary sharing group configuration has not been set up.
  Cause:
  The error occurs due to the following reasons:
  
  Missing Sharing Group: The product you are working with is configured to use shared objects, but the sharing group has not been defined in the system.
  Incorrect Configuration: The product may be incorrectly configured to use shared objects without the appropriate sharing group being assigned.
  Data Inconsistency: There may be inconsistencies in the product master data that prevent the system from recognizing the sharing group.
  
  Solution:
  To resolve the CRM_PROVIDER182 error, you can follow these steps:
  
  
  Maintain Sharing Group:
  
  Go to the product master data in the SAP CRM system.
  Navigate to the relevant product or product hierarchy.
  Ensure that a sharing group is assigned to the product. This can usually be done in the product's configuration or attributes section.
  
  
  
  Check Product Configuration:
  
  Verify that the product is correctly configured to use shared objects. If it is not intended to share objects, you may need to adjust the configuration settings.
  
  
  
  Create a Sharing Group:
  
  If a sharing group does not exist, you may need to create one. This can typically be done in the customizing settings of the SAP system.
  Go to the relevant customizing transaction (e.g., SPRO) and navigate to the section for product management or shared objects to create a new sharing group.
  
  
  
  Review Documentation:
  
  Consult the SAP documentation or help resources for detailed instructions on maintaining sharing groups and configuring products to use shared objects.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the product creation or modification process again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Transaction Codes: Familiarize yourself with transaction codes related to product management, such as CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I, which may help in navigating product data.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to product master data and sharing groups.
  
  By following these steps, you should be able to resolve the CRM_PROVIDER182 error and successfully maintain the product's sharing group configuration.