How To Fix CRM_PROVIDER185 - Sharing group is only allowed if product uses shared objects

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 185

• Message text: Sharing group is only allowed if product uses shared objects

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER185 - Sharing group is only allowed if product uses shared objects ?

  The SAP error message CRM_PROVIDER185 indicates that there is an issue related to the sharing group configuration for a product in the SAP CRM system. Specifically, this error occurs when you attempt to assign a sharing group to a product that does not utilize shared objects. 
  Cause:
  The primary cause of this error is that the product you are trying to configure is not set up to use shared objects, yet you are trying to assign it to a sharing group. In SAP CRM, sharing groups are used to manage and share certain attributes or characteristics among multiple products. If a product is not configured to use shared objects, it cannot be part of a sharing group.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Product Configuration: Verify the configuration of the product in question. Ensure that it is set up to use shared objects. This typically involves checking the product's master data settings.
  
  
  Modify Sharing Group Assignment: If the product is not intended to use shared objects, you should remove the sharing group assignment from the product. This can be done in the product master data maintenance transaction.
  
  
  Enable Shared Objects: If the product should indeed use shared objects, you may need to adjust its configuration to enable this feature. This may involve changing settings in the product master data or related configuration settings in the system.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for detailed instructions on configuring products and sharing groups. This can provide insights into the necessary steps and settings.
  
  
  Check for Customizations: If your SAP system has custom developments or enhancements, ensure that these do not interfere with the standard behavior of sharing groups and shared objects.
  
  
  Contact SAP Support: If you are unable to resolve the issue through the above steps, consider reaching out to SAP support for further assistance. They can provide guidance based on your specific system configuration and requirements.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CMM1 for product master data maintenance.
  Training and Documentation: Consider training sessions or documentation on product management and configuration in SAP CRM to better understand how sharing groups and shared objects work.
  
  By following these steps, you should be able to resolve the CRM_PROVIDER185 error and properly configure your product in the SAP CRM system.