How To Fix CRM_PROVIDER155 - Product &1 can only be used in partner agreement orders


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER -

  • Message number: 155

  • Message text: Product &1 can only be used in partner agreement orders

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER155 - Product &1 can only be used in partner agreement orders ?

    The SAP error message CRM_PROVIDER155 indicates that a specific product (denoted as &1) is restricted to being used only in partner agreement orders. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to include a product in an order type that does not support it.

    Cause:

    1. Product Configuration: The product in question is configured in the system to be used exclusively within partner agreements. This means it is likely tied to specific pricing, conditions, or contractual obligations that are only applicable in that context.
    2. Order Type Restrictions: The order type you are trying to use does not allow for the inclusion of products that are designated for partner agreements. This could be due to business rules or system settings that restrict certain products to specific order types.

    Solution:

    1. Check Product Settings: Review the configuration of the product in question. Ensure that it is set up correctly for the intended use. If it should be available for other order types, you may need to adjust its settings.
    2. Use Correct Order Type: If the product is indeed meant to be used only in partner agreements, ensure that you are creating the order using the appropriate order type that supports partner agreements.
    3. Consult Documentation: Refer to the SAP documentation or your organization's internal guidelines to understand the specific use cases for the product and the order types.
    4. Contact SAP Support: If you believe this is an error or if you need further assistance, consider reaching out to SAP support or your internal SAP team for help in resolving the issue.

    Related Information:

    • Partner Agreements: These are contracts or agreements between business partners that define the terms of business, including pricing, discounts, and other conditions.
    • Order Types in SAP CRM: Different order types in SAP CRM have specific configurations and rules. Understanding these can help in determining why certain products are restricted.
    • Product Master Data: Review the product master data to ensure that all relevant fields are correctly filled out and that the product is set up for the intended sales scenarios.

    By following these steps, you should be able to address the CRM_PROVIDER155 error and ensure that your order processing aligns with the system's configurations and business rules.

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