How To Fix CRM_PROVIDER153 - Purpose of product &1 is not unique

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 153

• Message text: Purpose of product &1 is not unique

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER153 - Purpose of product &1 is not unique ?

  The SAP error message CRM_PROVIDER153, which states "Purpose of product &1 is not unique," typically occurs in the context of product management within the SAP Customer Relationship Management (CRM) module. This error indicates that there are multiple entries for the same product purpose, which should be unique.
  Cause:
  
  Duplicate Entries: The primary cause of this error is that there are multiple entries in the system for the same product purpose. This can happen due to data entry errors, incorrect data migration, or system integration issues.
  Configuration Issues: There may be issues in the configuration of product purposes in the system, leading to non-unique entries.
  Data Inconsistency: If the data in the database is inconsistent or not properly maintained, it can lead to this error.
  
  Solution:
  
  
  Check for Duplicates: 
  
  Go to the relevant transaction or table where product purposes are defined (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  Search for the product purpose in question and check if there are multiple entries for the same product.
  
  
  
  Remove or Merge Duplicates: 
  
  If duplicates are found, you can either delete the unnecessary entries or merge them if applicable. Ensure that you have the necessary authorizations to make these changes.
  Always back up data before making deletions or significant changes.
  
  
  
  Review Configuration: 
  
  Check the configuration settings for product purposes in the SAP system. Ensure that the settings enforce uniqueness where required.
  If necessary, consult with your SAP Basis or configuration team to adjust the settings.
  
  
  
  Data Maintenance: 
  
  Regularly maintain and audit your product data to prevent such issues from arising in the future. Implement data validation rules if possible.
  
  
  
  Consult Documentation: 
  
  Refer to SAP documentation or notes related to CRM product management for any specific guidelines or updates that may address this issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to product management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that users have the appropriate roles and permissions to manage product purposes effectively.
  Testing: After making changes, conduct thorough testing to ensure that the issue is resolved and that no new issues have been introduced.
  
  If the problem persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.