How To Fix CRM_PROVIDER085 - Submit failed; make entries in the mandatory fields

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 085

• Message text: Submit failed; make entries in the mandatory fields

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER085 - Submit failed; make entries in the mandatory fields ?

  The SAP error message CRM_PROVIDER085 indicates that a submission has failed due to missing entries in mandatory fields. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to submit data that is required for processing but has not been filled out completely.
  Cause:
  The error is caused by one or more mandatory fields not being filled in the CRM transaction or application you are working with. These fields are essential for the system to process the data correctly, and if they are left blank, the submission will fail.
  Solution:
  To resolve the CRM_PROVIDER085 error, follow these steps:
  
  
  Identify Mandatory Fields: Check the form or transaction you are trying to submit. Look for fields marked with an asterisk (*) or any indication that they are mandatory. 
  
  
  Fill in Required Information: Ensure that all mandatory fields are filled out with the appropriate data. This may include fields such as:
  
  Customer information (e.g., name, address)
  Contact details (e.g., phone number, email)
  Transaction-specific data (e.g., product details, service information)
  
  
  
  Validate Data: Make sure that the data entered in the mandatory fields is valid and meets any specific criteria required by the system (e.g., correct format, valid values).
  
  
  Check for Additional Requirements: Sometimes, there may be additional dependencies or conditions that need to be met before submission. Review any related documentation or guidelines.
  
  
  Retry Submission: After ensuring all mandatory fields are filled and valid, attempt to submit the data again.
  
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may be using specific transaction codes in SAP CRM (e.g., CRM_ORDER, CRM_LEAD) where this error can occur.
  User Roles and Authorizations: Ensure that your user role has the necessary authorizations to access and submit the required data.
  SAP Notes and Documentation: Check SAP Notes or the SAP Help Portal for any specific notes related to the error message or the transaction you are working with. There may be updates or patches that address known issues.
  Debugging: If the error persists and you cannot identify the missing fields, consider using debugging tools or consulting with your SAP support team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PROVIDER085 error and successfully submit your data in SAP CRM.