How To Fix CRM_PROVIDER084 - Necessary relation missing between &1 and shop

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 084

• Message text: Necessary relation missing between &1 and shop

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER084 - Necessary relation missing between &1 and shop ?

  The SAP error message CRM_PROVIDER084 indicates that there is a necessary relationship missing between a specified entity (denoted as &1) and a shop in the SAP Customer Relationship Management (CRM) system. This error typically arises in scenarios where a business object, such as a customer or product, is expected to have a defined relationship with a shop or sales organization, but that relationship is not established in the system.
  Cause:
  
  Missing Configuration: The most common cause is that the necessary configuration or master data relationships have not been set up in the system. This could involve missing entries in tables that define relationships between business partners, products, and shops.
  Data Inconsistency: There may be inconsistencies in the data, such as a business partner or product that is not correctly linked to the shop.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or create the required relationships.
  
  Solution:
  
  
  Check Configuration: 
  
  Verify that the necessary relationships between the entity (&1) and the shop are correctly configured in the system. This may involve checking the relevant customizing settings in the SAP CRM.
  Ensure that the business partner or product is assigned to the correct sales area or shop.
  
  
  
  Create Missing Relationships:
  
  If the relationship is indeed missing, you may need to create it. This can typically be done through the relevant transaction codes in SAP (e.g., BP for Business Partner, CRMD_ORDER for CRM Orders).
  Ensure that the business partner or product is assigned to the shop in question.
  
  
  
  Data Consistency Check:
  
  Run consistency checks to identify any discrepancies in the data. This can help in identifying any other related issues that may need to be addressed.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and modify the relevant data. If not, contact your system administrator to grant the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM configuration and business partner management for more detailed guidance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), CRMD_ORDER (CRM Order Management), and SE11 (Data Dictionary) to check table relationships.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after checking the above, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PROVIDER084 error message.