How To Fix CRM_PROVIDER062 - Error while creating contract account; no payment data was selected

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 062

• Message text: Error while creating contract account; no payment data was selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER062 - Error while creating contract account; no payment data was selected ?

  The SAP error message CRM_PROVIDER062 indicates that there was an issue while trying to create a contract account, specifically that no payment data was selected. This error typically arises in the context of SAP Customer Relationship Management (CRM) and can be related to various factors.
  Causes:
  
  Missing Payment Data: The most common cause is that the necessary payment data (such as bank details or payment terms) has not been entered or is incomplete in the system.
  Configuration Issues: There may be configuration issues in the system that prevent the selection of payment data.
  Data Inconsistencies: There could be inconsistencies or missing entries in the master data related to the customer or contract account.
  Authorization Issues: The user may not have the necessary authorizations to access or create payment data.
  
  Solutions:
  
  Check Payment Data: Ensure that all required payment data is entered correctly in the system. This includes checking the customer master data for bank details, payment terms, and other relevant information.
  Review Configuration: Verify the configuration settings in the SAP system related to contract accounts and payment processing. Ensure that the necessary settings are in place to allow for the selection of payment data.
  Data Consistency Check: Run consistency checks on the customer master data and contract account data to identify any missing or inconsistent entries.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to create contract accounts and access payment data.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and contract account creation for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner) for managing customer data and CRM_ORDER for managing CRM orders.
  SAP Notes: Search for SAP Notes related to CRM_PROVIDER062 in the SAP Support Portal for any patches or updates that may address this issue.
  Support Community: Engage with the SAP Community or forums for additional insights and solutions from other users who may have encountered the same error.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.