How To Fix CRM_PROVIDER060 - Error creating sales order; contact system administrator

CRM_PROVIDER060 - Overview

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 060

• Message text: Error creating sales order; contact system administrator

What causes this issue?

Error occured while creating an order. No business transaction type is
customized.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please maintain a business transaction type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PROVIDER060 - Details

• The SAP error message CRM_PROVIDER060 typically indicates an issue encountered while trying to create a sales order in the SAP CRM system. This error can arise from various underlying causes, and resolving it often requires a systematic approach. Here’s a breakdown of potential causes, solutions, and related information:
  Possible Causes
  
  
  
  Configuration Issues: There may be misconfigurations in the CRM system or in the integration with the backend ERP system (like SAP ECC or S/4HANA).
  
  
  Authorization Problems: The user attempting to create the sales order may not have the necessary authorizations to perform this action.
  
  
  Data Inconsistencies: Missing or incorrect data in the sales order creation process, such as customer master data, material master data, or pricing conditions.
  
  
  System Integration Issues: Problems with the middleware (like SAP PI/PO or SAP Cloud Platform Integration) that connects the CRM system with other systems.
  
  
  Technical Errors: Bugs or issues in the underlying code or custom enhancements that may interfere with