How To Fix CRM_PROVIDER058 - No results found; try different search criteria

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 058

• Message text: No results found; try different search criteria

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER058 - No results found; try different search criteria ?

  The SAP error message CRM_PROVIDER058: No results found; try different search criteria typically occurs in the SAP Customer Relationship Management (CRM) module when a search query does not return any results. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  
  Incorrect Search Criteria: The most common reason for this error is that the search criteria entered do not match any records in the database. This could be due to typos, incorrect values, or overly restrictive filters.
  
  
  Data Not Available: The data you are searching for may not exist in the system. This could be due to data not being created yet or being archived.
  
  
  Authorization Issues: Sometimes, users may not have the necessary authorizations to view certain records, leading to no results being displayed.
  
  
  System Configuration: There may be issues with the configuration of the search function or the underlying data model.
  
  
  Technical Issues: There could be temporary technical issues with the SAP system, such as database connectivity problems or system performance issues.
  
  
  Solutions:
  
  
  Review Search Criteria: Double-check the search criteria you are using. Ensure that you are using the correct fields and values. Try broadening the search parameters or using wildcards if applicable.
  
  
  Check Data Availability: Verify that the data you are looking for actually exists in the system. You can do this by checking other related transactions or reports.
  
  
  Authorization Check: Ensure that you have the necessary authorizations to access the data. You may need to contact your system administrator to verify your permissions.
  
  
  Consult with IT Support: If you suspect a technical issue, reach out to your IT support team to check for any ongoing issues with the SAP system.
  
  
  Use Alternative Search Methods: If the standard search does not yield results, consider using alternative methods to find the data, such as using transaction codes or reports that may provide the information you need.
  
  
  System Configuration Review: If the issue persists, it may be necessary to review the configuration of the CRM system to ensure that the search functionality is set up correctly.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM module that might address this error.
  Documentation: Refer to SAP documentation for guidance on using the search functionality effectively.
  User Training: Ensure that users are trained on how to use the search features in SAP CRM to minimize errors in input.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.