How To Fix CRM_PROVIDER026 - Searching for the selected order is not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 026

• Message text: Searching for the selected order is not possible

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER026 - Searching for the selected order is not possible ?

  The SAP error message CRM_PROVIDER026 ("Searching for the selected order is not possible") typically occurs in the SAP Customer Relationship Management (CRM) module when the system is unable to find or retrieve the specified order. This can happen for various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  Order Not Found: The order number you are trying to search for may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to view the order.
  Data Inconsistencies: There may be inconsistencies in the database or issues with the data model that prevent the order from being retrieved.
  Incorrect Search Criteria: The search criteria used may be incorrect or incomplete, leading to no results being found.
  System Configuration: There may be configuration issues in the CRM system that affect how orders are retrieved.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system performance issues.
  
  Solutions:
  
  Verify Order Existence: Check if the order number you are searching for actually exists in the system. You can do this by using transaction codes like CRMD_ORDER to look for the order.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the order. You may need to consult with your SAP security team to verify this.
  Review Search Criteria: Double-check the search criteria you are using. Make sure that all required fields are filled out correctly and that there are no typos.
  Data Consistency Check: Run data consistency checks or reports to identify any inconsistencies in the CRM data. This may involve using transaction codes like SLG1 to check for logs or errors.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP Basis or CRM configuration team to review the settings related to order management.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error. You can search for relevant notes in the SAP Support Portal.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for order management.
  Documentation: Review SAP documentation or user manuals related to CRM order management for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution. If the problem continues, further investigation may be required, potentially involving SAP support.