How To Fix CRM_PROVIDER020 - Account created with errors


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PROVIDER -

  • Message number: 020

  • Message text: Account created with errors

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PROVIDER020 - Account created with errors ?

    The SAP error message CRM_PROVIDER020 indicates that an account was created with errors in the SAP Customer Relationship Management (CRM) system. This error typically arises during the creation or update of a business partner or customer account, and it suggests that there were issues with the data provided or the processing of that data.

    Causes:

    1. Data Validation Issues: The data entered may not meet the required validation rules. This could include missing mandatory fields, incorrect formats, or invalid values.
    2. Configuration Issues: There may be configuration settings in the CRM system that are not properly set up, leading to errors during account creation.
    3. Authorization Problems: The user may not have the necessary permissions to create or modify accounts, resulting in incomplete or erroneous account creation.
    4. Integration Issues: If the account creation is part of an integration process (e.g., with SAP ERP or other systems), there may be issues with the data being sent or received.
    5. Business Logic Errors: Custom business logic or enhancements may be causing unexpected behavior during the account creation process.

    Solutions:

    1. Check Error Logs: Review the detailed error logs or messages provided by the system to identify specific issues that occurred during the account creation process.
    2. Validate Input Data: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats and values.
    3. Review Configuration: Check the configuration settings in the CRM system to ensure they are set up correctly for account creation.
    4. User Authorization: Verify that the user has the necessary permissions to create or modify accounts in the CRM system.
    5. Test Integration: If applicable, test the integration points to ensure that data is being transmitted correctly between systems.
    6. Consult Documentation: Refer to SAP documentation or support notes related to the CRM_PROVIDER020 error for additional guidance and troubleshooting steps.
    7. Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing business partners, such as BP (Business Partner) or CRMD_ORDER (for managing CRM orders).
    • User Training: Ensure that users involved in account creation are adequately trained on the processes and requirements to minimize errors.

    By following these steps, you should be able to identify the cause of the CRM_PROVIDER020 error and implement a solution to resolve it.

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