How To Fix CRM_PROVIDER013 - Product &1 was added to the sales order

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PROVIDER -

• Message number: 013

• Message text: Product &1 was added to the sales order

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PROVIDER013 - Product &1 was added to the sales order ?

  The SAP error message CRM_PROVIDER013 indicates that a product has been added to a sales order, but there may be an issue related to the product's configuration, availability, or other related settings. Here’s a breakdown of the potential causes, solutions, and related information for this error message:
  Causes:
  
  Product Configuration Issues: The product may not be properly configured in the system, leading to issues when trying to add it to a sales order.
  Availability Check Failure: The product might not be available in the required quantity or may not be available at all.
  Master Data Issues: There could be missing or incorrect master data related to the product, such as pricing, descriptions, or other attributes.
  Authorization Issues: The user may not have the necessary permissions to add the product to the sales order.
  Integration Issues: If the product is being pulled from another system (like an ERP), there may be integration issues causing the error.
  
  Solutions:
  
  Check Product Configuration: Verify that the product is correctly configured in the system. This includes checking the product master data and ensuring all necessary fields are filled out.
  Review Availability: Check the availability of the product in the system. You can do this by checking stock levels or availability checks in the relevant transaction.
  Validate Master Data: Ensure that all master data related to the product is complete and accurate. This includes pricing, descriptions, and any other relevant attributes.
  User Authorization: Confirm that the user has the necessary authorizations to add products to sales orders. This may involve checking user roles and permissions.
  Integration Check: If the product is sourced from another system, ensure that the integration is functioning correctly and that data is being transferred as expected.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like VA01 (Create Sales Order) or VA02 (Change Sales Order) to replicate the issue and gather more information.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message. This can provide insights into whether this is a common issue with a documented solution.
  Debugging: If you have access, consider debugging the process to see where the error is occurring in the code.
  Consult Documentation: Review SAP documentation or help files related to sales order processing and product management for additional context.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.