How To Fix CRM_PRODUCT_WARRANTY034 - Warranty &1 is not a vendor warranty

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 034

• Message text: Warranty &1 is not a vendor warranty

What causes this issue?

You have selected a customer warranty. However, it is only intended that
vendor warranties are processed from here.

System Response

System terminates processing.

How to fix this error?

Check your entry.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_WARRANTY034 - Warranty &1 is not a vendor warranty ?

  The SAP error message CRM_PRODUCT_WARRANTY034 indicates that the warranty you are trying to process is not recognized as a vendor warranty in the system. This can occur in the context of warranty management within SAP Customer Relationship Management (CRM) or SAP ERP systems.
  Cause:
  
  Warranty Type Configuration: The warranty you are trying to use may not be configured correctly in the system. It might not be set up as a vendor warranty in the warranty management settings.
  Incorrect Warranty Number: The warranty number you are entering may not correspond to a valid vendor warranty in the system.
  Data Inconsistency: There may be inconsistencies in the data related to the warranty, such as missing or incorrect entries in the warranty master data.
  Authorization Issues: The user may not have the necessary authorizations to access or process the vendor warranty.
  
  Solution:
  
  
  Check Warranty Configuration:
  
  Go to the warranty management configuration in SAP and verify that the warranty type is set up correctly as a vendor warranty.
  Ensure that the warranty is linked to the correct vendor and that all necessary details are filled out.
  
  
  
  Verify Warranty Number:
  
  Double-check the warranty number you are entering. Make sure it is valid and corresponds to a vendor warranty in the system.
  You can use transaction codes like IW31 or IW32 to check warranty details.
  
  
  
  Review Master Data:
  
  Check the warranty master data for any inconsistencies or missing information. Ensure that all required fields are populated correctly.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access and process vendor warranties. This may involve checking roles and permissions in the user profile.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for warranty management to ensure that you are following the correct procedures.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes for warranty management, such as CRM_WARRANTY, IW31, IW32, etc.
  Training and Documentation: Review any training materials or documentation related to warranty management in your organization to ensure compliance with best practices.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.