How To Fix CRM_PRODUCT_WARRANTY028 - Date rule &1 is not contained in date profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 028

• Message text: Date rule &1 is not contained in date profile &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_WARRANTY028 - Date rule &1 is not contained in date profile &2 ?

  The SAP error message CRM_PRODUCT_WARRANTY028 indicates that there is an issue with the date rule specified in the warranty configuration. Specifically, the error message states that the date rule (&1) is not contained in the date profile (&2). This typically occurs in the context of warranty management within SAP CRM (Customer Relationship Management).
  Cause:
  
  Invalid Date Rule: The date rule you are trying to use is not defined in the specified date profile. This could happen if the date rule was deleted or if there was a typo in the date rule name.
  Incorrect Date Profile Assignment: The date profile assigned to the warranty does not include the specified date rule, which means that the system cannot find a valid mapping for the date rule.
  Configuration Issues: There may be issues in the configuration settings for warranty management, particularly in the area of date profiles and rules.
  
  Solution:
  
  
  Check Date Rule Configuration:
  
  Go to the configuration settings for warranty management in SAP.
  Verify that the date rule (&1) is correctly defined and active.
  Ensure that the date rule is included in the date profile (&2) you are using.
  
  
  
  Review Date Profile:
  
  Navigate to the date profile settings in the SAP system.
  Check if the date profile assigned to the warranty includes the required date rule.
  If the date rule is missing, you may need to add it to the date profile.
  
  
  
  Correct Assignment:
  
  If the date rule is not supposed to be part of the date profile, you may need to change the date rule in your warranty configuration to one that is valid for the specified date profile.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to warranty management and date profiles for additional guidance on configuration.
  
  
  
  Testing:
  
  After making the necessary changes, test the warranty configuration to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for warranty management.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists after checking the configuration, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_WARRANTY028 error and ensure that your warranty management configuration is set up correctly.