How To Fix CRM_PRODUCT_WARRANTY026 - Warranty start is not before the warranty end

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_WARRANTY - Product Warranty

• Message number: 026

• Message text: Warranty start is not before the warranty end

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_WARRANTY026 - Warranty start is not before the warranty end ?

  The SAP error message CRM_PRODUCT_WARRANTY026 indicates that there is an issue with the warranty dates in the system. Specifically, the error states that the warranty start date cannot be after the warranty end date. This typically occurs when creating or updating warranty information for a product in the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is caused by one of the following scenarios:
  
  Incorrect Date Entry: The warranty start date has been entered as a later date than the warranty end date.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the date formats or values.
  System Configuration: There may be issues with the configuration of warranty management settings in SAP.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dates: Review the warranty start and end dates that you have entered. Ensure that the warranty start date is earlier than the warranty end date.
  
  Example: If the warranty start date is set to 2023-10-01, the warranty end date should be set to a date after this, such as 2024-10-01.
  
  
  
  Correct Data Entry: If you find that the dates are incorrect, update them accordingly in the relevant transaction or data entry screen.
  
  
  Review Data Migration: If this error arose after a data migration, check the source data for inconsistencies and correct them in the SAP system.
  
  
  Consult Documentation: Refer to SAP documentation or help files for warranty management to ensure that you are following the correct procedures for entering warranty information.
  
  
  System Configuration: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to warranty management. They may need to check for any customizations or settings that could be affecting the date validation.
  
  
  Testing: After making corrections, test the changes by attempting to create or update the warranty information again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the SAP Help Portal for detailed information on warranty management processes and best practices.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_WARRANTY026 error and successfully manage warranty information in your SAP system.