How To Fix CRM_PRODUCT_UI005 - Cannot display picture of product &1.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT_UI - message class for product info in CIC

  • Message number: 005

  • Message text: Cannot display picture of product &1.

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_UI005 - Cannot display picture of product &1. ?

    The SAP error message CRM_PRODUCT_UI005, which states "Cannot display picture of product &1," typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to retrieve or display the image associated with a specific product. Here are some potential causes, solutions, and related information for this error:

    Causes:

    1. Missing Image: The product may not have an associated image stored in the system.
    2. Incorrect Path: The path to the image file may be incorrect or not properly configured in the system.
    3. Authorization Issues: The user may not have the necessary permissions to access the image.
    4. System Configuration: There may be issues with the configuration of the CRM system or the related content management system.
    5. Network Issues: If the image is stored on a remote server, network issues may prevent access to the image.

    Solutions:

    1. Check Product Data: Verify that the product in question has an image associated with it. You can do this by checking the product master data in the CRM system.
    2. Verify Image Path: Ensure that the path to the image is correctly configured. This may involve checking the settings in the CRM system or the content management system.
    3. Check Authorizations: Ensure that the user has the necessary authorizations to view product images. This may involve checking user roles and permissions in the SAP system.
    4. Review System Configuration: Check the configuration settings related to product images in the CRM system. This may involve consulting with your SAP Basis or technical team.
    5. Network Connectivity: If the image is stored externally, check the network connectivity to ensure that the system can access the image location.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with transaction codes related to product management and image handling in SAP CRM, such as CRMD_ORDER for order management or BP for business partner management.
    • Documentation: Review SAP documentation or help files related to product management and image handling in SAP CRM for more detailed guidance.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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