How To Fix CRM_PRODUCT_SALES041 - Product &1 is used as a pricing reference product in product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 041

• Message text: Product &1 is used as a pricing reference product in product &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES041 - Product &1 is used as a pricing reference product in product &2 ?

  The SAP error message CRM_PRODUCT_SALES041 indicates that there is a conflict in the product configuration where a product (referred to as &1) is being used as a pricing reference for another product (referred to as &2). This typically occurs in the context of product management within SAP CRM, particularly when dealing with product hierarchies, pricing, or product relationships.
  Cause:
  
  Pricing Reference Conflict: The product &1 is set as a pricing reference for product &2, which may lead to issues if there are inconsistencies or if the products are not properly configured.
  Product Status: The status of either product may not allow for the intended pricing reference to be valid (e.g., if one of the products is inactive or not fully defined).
  Data Inconsistency: There may be inconsistencies in the product master data or pricing conditions that are causing the error.
  
  Solution:
  
  Check Product Configuration: Review the configuration of both products involved. Ensure that the pricing reference is correctly set and that both products are active and properly defined.
  Remove or Change Pricing Reference: If the pricing reference is not needed, consider removing it or changing it to a different product that does not cause conflicts.
  Review Product Status: Ensure that both products are in a valid status for pricing. If one of the products is inactive or not fully defined, you may need to activate or complete its configuration.
  Data Consistency Check: Perform a data consistency check to ensure that there are no discrepancies in the product master data or pricing conditions.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing product references and pricing in your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access and manage product data.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_SALES041 error and ensure that your product configurations are correctly set up for pricing references.