How To Fix CRM_PRODUCT_SALES026 - Distribution chain &1 &2 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 026

• Message text: Distribution chain &1 &2 is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES026 - Distribution chain &1 &2 is not allowed ?

  The SAP error message CRM_PRODUCT_SALES026 indicates that the distribution chain specified in your transaction is not allowed for the product you are trying to work with. This typically occurs in the context of sales and distribution processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Invalid Distribution Chain: The distribution chain (which consists of the sales organization and distribution channel) you are trying to use is not assigned to the product in question.
  Product Master Data: The product may not have been set up correctly in the product master data, or the distribution chain may not have been maintained for that product.
  Configuration Issues: There may be configuration issues in the system that prevent the distribution chain from being recognized as valid for the product.
  
  Solution:
  
  
  Check Product Master Data:
  
  Go to the product master data in the SAP system.
  Verify that the distribution chain you are trying to use is assigned to the product.
  If it is not assigned, you will need to add the appropriate distribution chain to the product.
  
  
  
  Maintain Distribution Chain:
  
  If the distribution chain is not valid for the product, you may need to create or modify the distribution chain settings in the product master.
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access the relevant data.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the SAP system to ensure that the distribution chain is correctly set up.
  You may need to consult with your SAP Basis or configuration team to ensure that all necessary settings are in place.
  
  
  
  Authorization Check:
  
  Ensure that you have the necessary authorizations to access and modify the product and distribution chain settings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing product master data and distribution chains.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user roles and permissions are correctly set up to allow access to the necessary data.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.