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Message type: E = Error
Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES
Message number: 027
Message text: Enter a smaller minimum order quantity
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CRM_PRODUCT_SALES027
- Enter a smaller minimum order quantity ?The SAP error message CRM_PRODUCT_SALES027 typically indicates that the minimum order quantity specified for a product in the sales order exceeds the allowed limit set in the system. This error is common in SAP CRM (Customer Relationship Management) and can occur during the sales order creation or modification process.
Cause:
- Minimum Order Quantity Setting: The product in question has a defined minimum order quantity that is higher than the quantity being entered in the sales order.
- Product Configuration: The product may have specific configuration settings that enforce minimum order quantities based on business rules or customer agreements.
- Sales Area Settings: The sales area (combination of sales organization, distribution channel, and division) may have specific settings that affect the minimum order quantity.
- Master Data Issues: There may be inconsistencies or errors in the material master data or customer master data that lead to this error.
Solution:
- Check Minimum Order Quantity: Review the product's master data to determine the minimum order quantity set for the product. This can be done in the material master record (transaction code MM03).
- Adjust Order Quantity: If the minimum order quantity is higher than the quantity you are trying to enter, you will need to either increase the order quantity to meet the minimum requirement or adjust the minimum order quantity in the product settings if appropriate.
- Review Sales Area Settings: Check the sales area settings to ensure that there are no specific rules or configurations that are enforcing a higher minimum order quantity.
- Consult with Business Users: If the minimum order quantity seems incorrect or too high, consult with relevant business users or stakeholders to understand if it can be adjusted.
- System Configuration: If necessary, involve your SAP configuration team to review and adjust the settings related to minimum order quantities in the system.
Related Information:
By following these steps, you should be able to resolve the error and proceed with the sales order processing.
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