How To Fix CRM_PRODUCT_SALES024 - No distribution chain selection exists

CRM_PRODUCT_SALES024 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 024

• Message text: No distribution chain selection exists

What causes this issue?

The current view contains data specific to the distribution chain. The
system therefore tried to integrate the window for the distribution
chain selection into the current view. However, the distribution chain
selection could not be found.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check that the table COMC_SETTYPE contains an entry for the set type ID
CRMM_PR_SALESH.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_SALES024 - Details

• The SAP error message CRM_PRODUCT_SALES024 indicates that there is no distribution chain selection available for the product in question. This error typically arises in the context of sales and distribution processes within the SAP Customer Relationship Management (CRM) module, particularly when trying to access or manage product data that requires a distribution chain.
  
  Cause:
  
  Missing Distribution Chain: The most common cause is that the product does not have a distribution chain assigned to it. A distribution chain is a combination of a sales organization and a distribution channel, which is necessary for sales-related processes.
  Incorrect Configuration: The distribution chain may not be properly configured in the system, or the product may not be assigned to the correct sales organization or distribution channel.
  Data Inconsistency: There may be inconsistencies in the master data, such as missing or incorrect entries in the product master or sales organization data.
  Authorization Issues: Sometimes, the user may not have the