How To Fix CRM_PRODUCT_SALES020 - Region &2 is not defined in the system for country &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 020

• Message text: Region &2 is not defined in the system for country &1

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Ask your system administrator to define the region &V2&
and assign it to the country &V1& in Customizing for <LS>Global
Parameters</> in <DS:SIMG.SIMG_CFMENUSAPCOVK2>Insert Regions</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES020 - Region &2 is not defined in the system for country &1 ?

  The SAP error message CRM_PRODUCT_SALES020 indicates that a specific region is not defined in the system for a given country. This error typically arises in the context of CRM (Customer Relationship Management) when trying to process sales-related data, such as creating or updating products, customers, or sales orders.
  Cause:
  
  Missing Region Definition: The region specified in the transaction is not defined in the system for the specified country.
  Incorrect Configuration: The configuration settings for regions and countries may not be properly set up in the system.
  Data Entry Error: There may be a typo or incorrect entry in the region or country fields.
  
  Solution:
  
  
  Define the Region:
  
  Go to the SAP Customizing Implementation Guide (IMG).
  Navigate to Logistics General > Global Data > Countries > Define Regions.
  Check if the region for the specified country exists. If not, create a new entry for the region.
  
  
  
  Check Country Settings:
  
  Ensure that the country is correctly defined in the system.
  Verify that the region is correctly assigned to the country in the configuration.
  
  
  
  Data Validation:
  
  Review the data being entered to ensure that the region and country codes are correct.
  If the data is coming from an external source, validate that the source data is accurate.
  
  
  
  Transport Requests:
  
  If changes were made in a development environment, ensure that the transport requests are moved to the production environment.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on setting up regions and countries.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SPRO to access the IMG or OVK1 to check the country and region settings.
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to this error message.
  User Authorizations: Ensure that you have the necessary authorizations to make changes to the configuration settings.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_SALES020 error and ensure that the region is properly defined for the specified country in your SAP system.