How To Fix CRM_PRODUCT_SALES020 - Region &2 is not defined in the system for country &1


CRM_PRODUCT_SALES020 - Overview

  • Message type: E = Error

  • Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

  • Message number: 020

  • Message text: Region &2 is not defined in the system for country &1

  • Show details Hide details
  • What causes this issue?

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    System Response

    How to fix this error?

    Ask your system administrator to define the region &V2&
    and assign it to the country &V1& in Customizing for <LS>Global
    Parameters</> in <DS:SIMG.SIMG_CFMENUSAPCOVK2>Insert Regions</>.

    Error message extract from SAP system. Copyright SAP SE.


CRM_PRODUCT_SALES020 - Details

  • The SAP error message CRM_PRODUCT_SALES020 indicates that a specific region is not defined in the system for a given country. This error typically arises in the context of CRM (Customer Relationship Management) when trying to process sales-related data, such as creating or updating products, customers, or sales orders.
    
    Cause: Missing Region Definition: The region specified in the transaction is not defined in the system for the specified country. Incorrect Configuration: The configuration settings for regions and countries may not be properly set up in the system. Data Entry Error: There may be a typo or incorrect entry in the region or country fields.
    Solution: Define the Region: Go to the SAP Customizing Implementation Guide (IMG). Navigate to Logistics General > Global Data > Countries > Define Regions. Check if the region for the specified country exists. If not, create a new entry for the region. Check Country Settings: Ensure that the country is correctly defined in the system. Verify that the region

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