How To Fix CRM_PRODUCT_SALES018 - No tax entries found

CRM_PRODUCT_SALES018 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 018

• Message text: No tax entries found

What causes this issue?

No tax entries could be found for the product(s) selected.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain the tax data necessary for the sales and distribution of your
products. In the CRM System, this data must correlate with the entries
defined in Customizing for <LS>Taxes</> in
<DS:SIMG.CRM_TAX_GROUP>Define Tax Type/Group for BP/Product</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES018 - No tax entries found ?

  The SAP error message CRM_PRODUCT_SALES018: No tax entries found typically occurs in the context of sales order processing or product-related transactions in SAP CRM (Customer Relationship Management). This error indicates that the system could not find any tax entries for the product or service being processed, which is necessary for calculating the tax amount.
  Causes:
  
  Missing Tax Classification: The product may not have a tax classification assigned in the material master or product master data.
  Tax Code Not Defined: The tax code required for the transaction may not be defined or may not be correctly assigned to the product.
  Inconsistent Tax Configuration: There may be inconsistencies in the tax configuration settings in the SAP system, such as missing tax rates or incorrect tax jurisdiction settings.
  Sales Area Configuration: The sales area (sales organization, distribution channel, and division) may not be properly configured to handle tax calculations.
  Product Not Maintained: The product may not be maintained in