How To Fix CRM_PRODUCT_SALES017 - No tax group found for country & (and region &)

CRM_PRODUCT_SALES017 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 017

• Message text: No tax group found for country & (and region &)

What causes this issue?

You wanted to find a tax group for the country &V1& (and region &V2&)
for a product. However, no tax entry of this kind has been maintained
for the product.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Maintain a tax entry for &V1& (and &V2&) for the product in product
maintenance.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

CRM_PRODUCT_SALES017 - Details

• The SAP error message CRM_PRODUCT_SALES017 indicates that there is no tax group defined for a specific country and region combination in the system. This error typically occurs when trying to process sales-related transactions in the SAP CRM system, and it is crucial for tax calculations.
  
  Cause:
  
  Missing Tax Group Configuration: The primary cause of this error is that the tax group for the specified country and region has not been defined in the system.
  Incorrect Country/Region Data: The country or region data in the master data (like customer or product master) may be incorrect or not aligned with the tax configuration.
  Tax Configuration Not Completed: The tax configuration in the SAP system may not have been fully completed or activated for the specific country/region.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check Tax Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to Financial Accounting (New) > Tax on Sales/Purchases > Basic Settings > Define