How To Fix CRM_PRODUCT_SALES010 - Sales organization & does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_SALES - Message Class for Package CRM_PRODUCT_SALES

• Message number: 010

• Message text: Sales organization & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_SALES010 - Sales organization & does not exist ?

  The SAP error message CRM_PRODUCT_SALES010 indicates that the specified sales organization does not exist in the system. This error typically occurs when trying to create or modify a product in the SAP CRM system, and the sales organization you are referencing is not recognized.
  Cause:
  
  Incorrect Sales Organization: The sales organization code you are trying to use may be misspelled or does not exist in the system.
  Configuration Issues: The sales organization may not be properly configured in the system.
  Data Synchronization: If you are working in a distributed environment (e.g., with SAP ERP and SAP CRM), there may be synchronization issues where the sales organization exists in one system but not in the other.
  Authorization Issues: The user may not have the necessary authorizations to access the sales organization.
  
  Solution:
  
  
  Verify Sales Organization:
  
  Check the sales organization code you are using for any typographical errors.
  Ensure that the sales organization exists in the system by navigating to the relevant configuration area (e.g., SPRO) and checking the settings for sales organizations.
  
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (SPRO) and navigate to:
  
  Sales and Distribution > Master Data > Sales Organization > Define Sales Organizations.
  
  
  Ensure that the sales organization is defined and active.
  
  
  
  Data Synchronization:
  
  If you are using both SAP ERP and SAP CRM, ensure that the sales organization is replicated correctly between the two systems. You may need to run the relevant replication jobs or check the middleware settings.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the sales organization. This can be checked in the user roles and authorizations assigned to the user.
  
  
  
  Consult Documentation:
  
  If the issue persists, consult the SAP documentation or reach out to your SAP support team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like OVX5 to check the sales organization settings.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Review user roles and profiles in transaction SU01 to ensure proper access rights.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_PRODUCT_SALES010 error message.