How To Fix CRM_PRODUCT_PROPOSAL023 - No orders found for this sold-to party in the applicable time range

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_PROPOSAL -

• Message number: 023

• Message text: No orders found for this sold-to party in the applicable time range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_PROPOSAL023 - No orders found for this sold-to party in the applicable time range ?

  The SAP error message CRM_PRODUCT_PROPOSAL023 indicates that there are no orders found for the specified sold-to party within the defined time range. This error typically occurs in the context of product proposals or sales order processing in SAP CRM (Customer Relationship Management).
  Cause:
  
  No Orders Exist: The most straightforward cause is that there are indeed no sales orders or relevant transactions for the specified sold-to party within the given time frame.
  Incorrect Time Range: The time range specified in the query may not align with the actual order dates. For example, if the time range is set to the last month but there are only orders from two months ago, this error will occur.
  Sold-to Party Configuration: The sold-to party may not be correctly configured or may not have any active sales orders.
  Data Synchronization Issues: There may be issues with data synchronization between different SAP modules or systems, leading to missing order data.
  Filters Applied: Additional filters or criteria applied in the product proposal may restrict the results, leading to no orders being found.
  
  Solution:
  
  Check Orders: Verify if there are any existing sales orders for the sold-to party in the specified time range. You can do this by running a report or querying the sales order data directly.
  Adjust Time Range: Modify the time range in the query to include a broader period or the specific period when orders were placed.
  Review Sold-to Party: Ensure that the sold-to party is correctly set up in the system and has valid sales orders associated with it.
  Data Consistency Check: Perform a data consistency check to ensure that all relevant data is synchronized and available in the system.
  Consult Documentation: Review SAP documentation or help resources for any specific configurations or settings that may affect order visibility.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further investigation.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA03 (Display Sales Order) or CRM_ORDER to check for existing orders.
  SAP Notes: Look for SAP Notes related to CRM_PRODUCT_PROPOSAL023 for any known issues or patches that may address this error.
  User Authorizations: Ensure that the user has the necessary authorizations to view sales orders for the specified sold-to party.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.