How To Fix CRM_PRODUCT_PROPOSAL021 - No up-selling/down-selling products were found


CRM_PRODUCT_PROPOSAL021 - Overview

  • Message type: E = Error

  • Message class: CRM_PRODUCT_PROPOSAL -

  • Message number: 021

  • Message text: No up-selling/down-selling products were found

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_PROPOSAL021 - No up-selling/down-selling products were found ?
    The SAP error message CRM_PRODUCT_PROPOSAL021 indicates that the system could not find any up-selling or down-selling products for the product you are trying to work with in the CRM system. This typically occurs in scenarios where you are attempting to create a product proposal or sales order and the system is expected to suggest alternative or complementary products.
    Causes:
    
    Missing Product Relationships: The primary cause is often that there are no defined relationships for up-selling or down-selling products in the system for the product in question.
    
    Configuration Issues: The configuration settings for product proposals may not be set up correctly, leading to the absence of related products. Data Inconsistencies: There may be inconsistencies or missing data in the product master records that prevent the system from identifying related products. Product Status: The product may not be active or may be in a status that does not allow for up-selling or down-selling suggestions. Solutions: Check Product Relationships: Go to

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