How To Fix CRM_PRODUCT_I_MD413 - The product price group &1 is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 413

• Message text: The product price group &1 is not available

What causes this issue?

The product price group &V1& does not exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Define the required product groups in Customizing under <LS>Customer
Relationship Management -> Master Data -> Products -> Special Settings
for Sales Operations -> Define Product Groups</>.
To make the settings from here, choose <LS>Customizing</> in the
function bar of the performance assistant.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I_MD413 - The product price group &1 is not available ?

  The SAP error message CRM_PRODUCT_I_MD413 indicates that the product price group specified in the transaction is not available in the system. This can occur in various scenarios, such as when trying to create or update a product in the SAP CRM system.
  Cause:
  
  Missing Price Group: The specified price group does not exist in the system.
  Incorrect Configuration: The price group may not be properly configured or activated in the system.
  Data Inconsistency: There may be inconsistencies in the master data related to the product or price group.
  Authorization Issues: The user may not have the necessary authorizations to access the price group.
  
  Solution:
  
  
  Check Price Group Configuration:
  
  Go to the relevant configuration settings in SAP (usually in SPRO) and verify if the price group exists and is correctly configured.
  Ensure that the price group is active and assigned to the relevant product categories.
  
  
  
  Create or Update Price Group:
  
  If the price group does not exist, you may need to create it. This can typically be done in the customizing settings under the pricing or product master data sections.
  If it exists but is inactive, activate it.
  
  
  
  Verify Product Master Data:
  
  Check the product master data to ensure that the correct price group is assigned to the product.
  You can do this by navigating to the product in the CRM system and reviewing its details.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and use the specified price group. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on managing price groups and resolving related issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and manage CRM orders and products.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may provide additional insights or patches related to this error.
  Master Data Management: Familiarize yourself with the master data management processes in SAP CRM, as they are crucial for maintaining accurate product and pricing information.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.