How To Fix CRM_PRODUCT_I_MD412 - No description available for product group 5 &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_PRODUCT_I_MD - Product Data Message Class

• Message number: 412

• Message text: No description available for product group 5 &1

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I_MD412 - No description available for product group 5 &1 ?

  The SAP error message CRM_PRODUCT_I_MD412 indicates that there is no description available for a specified product group in the SAP system. This error typically arises in the context of product management within the SAP Customer Relationship Management (CRM) module, particularly when dealing with product hierarchies or product groups.
  Cause:
  
  Missing Data: The most common cause of this error is that the product group (in this case, "5 &1") does not have a corresponding description in the system. This could be due to data not being maintained or incorrectly configured in the product master data.
  Incorrect Configuration: There may be an issue with how the product group is set up in the system, leading to the absence of a description.
  Data Migration Issues: If data was migrated from another system, it’s possible that the descriptions for certain product groups were not transferred correctly.
  
  Solution:
  
  
  Check Product Group Configuration:
  
  Navigate to the product group configuration in the SAP system (transaction code: CRMD_ORDER or CRMD_ORDERADM_H).
  Verify if the product group "5 &1" exists and check if it has a description assigned to it.
  
  
  
  Maintain Product Group Description:
  
  If the product group exists but lacks a description, you can add the necessary description by editing the product group details.
  Use transaction code COMMPR01 to maintain product master data and ensure that the product group has a valid description.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on your product data to identify any other missing descriptions or inconsistencies that may lead to similar errors.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for additional guidance on managing product groups and descriptions.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, especially if this is a recurring issue or if it affects multiple product groups.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as COMMPR01 for product maintenance and CRMD_ORDER for CRM order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and edit product group data in the system.
  
  By following these steps, you should be able to resolve the CRM_PRODUCT_I_MD412 error and ensure that your product groups are properly configured with the necessary descriptions.