How To Fix CRM_PRODUCT_I421 - Product &1 has sales status &2

CRM_PRODUCT_I421 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 421

• Message text: Product &1 has sales status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I421 - Product &1 has sales status &2 ?

  The SAP error message CRM_PRODUCT_I421 indicates that a product (identified by &1) has a sales status of &2, which typically means that the product is not available for sales transactions in the system. This can occur for various reasons, such as the product being inactive, not released for sales, or having some other restriction.
  
  Cause:
  
  Inactive Product: The product may be marked as inactive in the system.
  Sales Status: The sales status of the product may be set to a value that prevents it from being sold (e.g., "not released for sales").
  Product Lifecycle: The product may be in a phase of its lifecycle that does not allow for sales (e.g., discontinued).
  
  Configuration Issues: There may be configuration settings in the system that restrict the product from being sold.
  Missing Master Data: Required master data for the product may be incomplete or missing.
  
  
  Solution:
  
  Check Product Status: Verify the sales status of the product in the product master