How To Fix CRM_PRODUCT_I419 - Product &1 not scheduled in sales organization &2,distribution channel &3


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_PRODUCT_I - Product Data Message Class

  • Message number: 419

  • Message text: Product &1 not scheduled in sales organization &2,distribution channel &3

  • Show details Hide details
  • What causes this issue?

    The product &V1& is not scheduled for the following combination of
    conditions:
    Sales organization &V2&
    Distribution channel &V3&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You can check whether
    The product you entered is correct
    The product has been created for the sales organization and
    distribution channel

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_PRODUCT_I419 - Product &1 not scheduled in sales organization &2,distribution channel &3 ?

    The SAP error message CRM_PRODUCT_I419 indicates that a specific product (identified by &1) is not scheduled for a particular sales organization (&2) and distribution channel (&3). This error typically arises in the context of sales and distribution processes within SAP CRM when trying to perform actions related to a product that has not been properly configured for the specified sales organization and distribution channel.

    Cause:

    1. Product Configuration: The product may not be set up in the system for the specified sales organization and distribution channel. This could happen if the product was created but not assigned to the relevant sales area.
    2. Missing Data: There may be missing or incomplete data in the product master record, particularly in the sales view.
    3. Sales Area Assignment: The product might not be assigned to the correct sales area (sales organization, distribution channel, and division).
    4. Product Status: The product may be inactive or not available for sales in the specified sales organization and distribution channel.

    Solution:

    1. Check Product Master Data:

      • Go to the product master data in SAP and verify that the product is correctly set up for the specified sales organization and distribution channel.
      • Ensure that the sales view of the product is maintained and that all necessary fields are filled out.
    2. Assign Product to Sales Area:

      • If the product is not assigned to the required sales area, you can do this by navigating to the product master data and adding the necessary sales organization and distribution channel.
      • Use transaction code MM02 to modify the product and add the sales area.
    3. Review Product Status:

      • Check if the product is active and available for sales. If it is inactive, you may need to activate it.
    4. Consult Documentation:

      • Review any relevant documentation or guidelines for product setup in your organization to ensure compliance with internal processes.
    5. Testing:

      • After making the necessary changes, test the process again to ensure that the error does not occur.

    Related Information:

    • Transaction Codes:
      • MM01 (Create Material)
      • MM02 (Change Material)
      • MM03 (Display Material)
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to product configuration and sales area assignments.
    • User Roles: Ensure that the user has the necessary permissions to view and modify product master data.
    • Training: Consider training for users involved in product setup to prevent similar issues in the future.

    By following these steps, you should be able to resolve the CRM_PRODUCT_I419 error and ensure that the product is properly scheduled for the specified sales organization and distribution channel.

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