How To Fix CRM_PRODUCT_I420 - Product &1 has sales status &2

CRM_PRODUCT_I420 - Overview

• Message type: E = Error

• Message class: CRM_PRODUCT_I - Product Data Message Class

• Message number: 420

• Message text: Product &1 has sales status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_PRODUCT_I420 - Product &1 has sales status &2 ?

  The SAP error message CRM_PRODUCT_I420 indicates that a product (identified by &1) has a sales status of &2, which typically means that the product is not available for sales activities in the system. This error can occur in various scenarios, such as when trying to create a sales order, quotation, or any other sales-related document involving the product.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Product Status: The product may be set to a status that restricts it from being sold. Common statuses include "Blocked," "Inactive," or "Not for Sale."
  Sales Organization Settings: The product may not be assigned to the relevant sales organization or distribution channel.
  Master Data Issues: There may be missing or incorrect master data related to the product, such as pricing, availability, or sales area data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Status:
  
  Go to the product master data in the SAP CRM